Refund policy
Domestic (US) Return Process
If you’re not fully satisfied, return your tool(s) within 30 days of delivery date for a full refund.
If a tool breaks or warps within 90 days, we’ll replace it. To qualify, the tool must have been properly cared for including: Never soaked for extended periods of time, immediately towel dried after washing, and storing on a flat surface.
Domestic orders may be cancelled prior to shipment for a 100% refund.
Email Info@stoicclaytools.com to request a return or replacement.
International (NON-US) Returns
Returns are accepted for orders placed outside of the US within 30 days of delivery.
The items must be in their original condition and packaging.
Customer is responsible for:
Original shipping costs
Return shipping costs
3% Restocking Fee
Any import duties or additional taxes levied by the destination country cannot be refunded by Stoic Clay Tools.
International orders may be cancelled prior to shipment for a 100% refund.
Email Info@stoicclaytools.com to request a return.